So i order a new case on ATXCases.com on August 22nd, 2004 as a birthday gift to myself.
This is the case I ordered: Goth case

I call a month later asking where my case is after nothing being entered in their tracking system on their website and the case still being listed as ‘in stock’ in its listing. They say its on back order. Should come in next week. I call next week. The parts are in they just have to be assembled and shipped. Another month goes by with no notice of the status of my order whatsoever. I call, email, and try their live support with no success to get through. I finally leave a message on their voicemail. I get an email saying the parts arrived damaged and were unshippable and that I should try to substitute for another case. I tell them i’m willing to substitute for this case. They want more money for it.

I sent the following email to them:
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